All of our doors and hardware are guaranteed for ten years against the occurrence of manufacturing faults, apart from the glass units, which are guaranteed for a 5 year period. Factory applied finish guarantees vary in accordance with EN927/ 1-7 but are typically 10 years for opaque painted products and 2 years for high build tinted products. The guarantee is to the original purchaser only and proof of the date of purchase is required. The guarantee is conditional upon following and complying with the instructions and recommendations in our installation, care and maintenance instructions. This guarantee covers replacement of faulty parts only and does not cover incidental expenses.
Look out for our Guarantee badges as you browse our site:
All our external bifold and French door products comply or beat the requirements of UK / Scottish Building Regulations. Energy efficiency and control of the climate in your home is vital in achieving comfort in your home - whether it's hot or cold outside! Many of our engineered products, are supplied using chemically modified timbers for improved performance.
|10 Year Guarantee
All our products come with a 10 Year guarantee against manufacturing defects, except glass units where 5 years applies. The guarantee applies to all products that have been cleaned and maintained in accordance with our care and maintenance instructions. The 10 Year Guarantee applies to the original purchaser only, and covers the supply of replacement items, but excludes incidental costs.
|Fully Factory Finished
All our fully finished external products are supplied with a minimum 3 coats of durable coating materials from the best manufacturers in the world. This allows us to offer you a finish guarantee that is second to none in the industry.
All of our internal and external folding and French doors are supplied with step by step instructions to allow you to install the product you have purchased in the correct manor to ensure the high performance of the product in service.
All of our doors are made from premium selected timbers, ensuring durability, reliability, and great looks. Whether its an engineered timber product, or a solid oak product, all of our doors offer sturdiness, durability and reliability in service measuring up to our Superior Quality - Realistic Price tagline.
|Safe and Secure
All of our exterior French and folding doors are offered with a multipoint locking system as standard. Our Climadoor 54mm Folding doors are also supplied with Secured By Design approved ironmongery - an unbeatable offer on any exterior folding door.
All our opaque fully finished products are offered with a 5 year finish guarantee. All of our clear / tinted lacquered products are supplied with a minimum 2 year guarantee. Many suppliers don't offer finish guarantees like us, but given the durability of the coatings we offer, you can be confident of the high performance of the coatings we use.
Prefinished door sets
All fully finished Exterior door sets come with finish guarantees. However they must be well maintained and re-coated as and when necessary before the coating breaks down. Moisture must not be allowed to penetrate the timber during the life of the product. It is very important that the finish on your door set is checked every six months for deterioration, and re-coated if necessary. This will maintain the decorative finish and ensure that no moisture enters the timber of the doors and frames during the life of the product giving long lasting performance. All our finish guarantees are offered in accordance with EN927/1-7.
Treating unfinished door sets
All our unfinished doorsets come with a 3 month guarantee subject to the following guidelines. We recommend finishing unfinished exterior door sets with a high build microporous wood coating system. This should consist of one coat of base stain and two coats of top coat, in a wood stain or paint colour of your choice. After delivery, doorsets should be stored in a dry location, with doors and frames stored flat, slightly raised from the ground to ensure adequate air circulation. They MUST be decorated as soon as possible after delivery to stop moisture imbalances. All surfaces and edges of the doors and frames (even the back) must be coated with these three coats to adequately protect the timber and stop moisture getting in. The finish must be regularly maintained, to ensure moisture does not penetrate into the timber during the life of the product. All surfaces must be treated/sealed at the same time to prevent distortion from moisture imbalance.
Important : Unfinished doors and frames must be decorated in accordance with British Standard Code of Practice BS 6150:1991 Painting of Buildings, and BS 8000 Part 12 1989 - BEFORE the door is installed. Failure to do so will invalidate the guarantee. We do not recommend finishing with Danish oil, wax or any finish other than a medium to high build microporous wood finishing system. Products such as Sikkens and Sadolin are proven alternatives to those that we use and these are readilty available from most retailers. Please note that the use of steel wool, or allowing steel or iron fragments to come into contact with the untreated oak timber or veneers may cause oxidisation resulting in black stain. CLIMADOOR will not take responsibility for any inappropriately decorated products and any faults arising therefrom.