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Email us: [email protected]    Need Help? Call us on: 0203 846 0345

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Delivery Information

Ordering from Climadoor is as convenient as it is simple. We’ll deliver your new doors through our professional two-person home delivery service in 3-7 working days (exc. apply), so all you need to do is make sure you’re there to receive them on the date we will agree with you over telephone call, text or email, after your order is placed.

Delivery Prices

Delivery on all bifold doors, sliding doors and French doors is FREE - there’s nothing else to pay for!

Delivery charges apply to single leaf doors and accessories if ordered separately. Our charges are as follows:

First item: £30
Each item thereafter: £12 per additional item
Maximum delivery cost: £66

Delivery Times

We deliver to most UK mainland postcodes within 3-7 working days. Our delivery team will be in touch with you as we process your order to book a suitable delivery date. You will need to sign for your new doors on delivery and take delivery of the goods in person to confirm they have been safely received.

Deliveries can be made any time between 07:00 and 18.00 Mon - Fri.

If you’re not available to receive your doors on the agreed day, they will be returned to our premises. In this case, there would be an additional charge for redelivery. 

Your agreed delivery date can be changed if you contact us before the goods have left our premises. If you request a change of date less than 72hrs before scheduled delivery, there may be a rescheduling charge. 

Taking Delivery

All deliveries must be signed for by a person over the age of 18. On arrival, please check that there is no obvious damage to the goods or packaging. If your doors appear to have been damaged in transit, it’s important to follow the right procedure to resolve any issues.

If any of the goods are clearly damaged, please refuse the delivery of those items, and add a note to the drivers delivery note, when you sign for the rest of the delivery. Give our customer services team a call on 0203 846 0345 to inform us as soon as possible. 

If the packaging is damaged, please accept the goods but mark the delivery note with ‘damaged packaging’. Unpack your doors as soon as possible and check for any faults, defects or missing parts. Inform us of any issues within 48 hours of delivery. 

We cannot accept claims for damaged or missing items reported more than 48 hours after delivery, or after the installation has begun if this is before the 48-hour period has elapsed.

We recommend that you book fitters after your doors have been received and checked.

Off-shore Delivery

For off-shore location delivery charges please contact us by email or telephone before you placed your order.

Delivery Problems or Queries

If you experience any problems or have a query about your delivery, our customer care team can help. Just give us a call or send us an email using the details below.

If your query relates to an existing order, please have your order number and delivery address details on hand so we can locate your order as swiftly as possible.

Contact Details

Email: [email protected]

Tel: 020 8003 6400
Our phone lines are open 9am - 5pm Mon - Fri. (Exc. Bank Holidays)

Why Choose Us

Reasons to shop
with us

Specialist suppliers of high quality, internal and external folding and french doors at realistic prices.

Delivery

Nationwide
Delivery

Delivery to most mainland UK postcodes within 3-7 working days. Charges to non UK mainland may apply.

Easy Payment

Easy
Payment

Secure online payment processing through Sage Pay, for your peace of mind.

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